Employment Opportunities

• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

• Monday to Friday
• Weekend availability

• Inventory Control: 1 year (Preferred)
• Parts: 1 year (Preferred)

Hometown Chevrolet Buick GMC located in Fruitland, Idaho is looking for an experienced or entry level Service Advisor/Writer Assistant. We are looking for a long term, energetic professional to assist our Service team in the daily operations of the automotive service business and is ambitious and hard working. Must be a team player and willing to work Saturdays. Acceptable driving record and a professional appearance is a must. This is a full-time position with benefits. Entry level position with opportunities for advancement with a competitive wage. Candidates must be detailed oriented and follow instructions from Service Advisor/Writers. Pre-employment drug testing and background screening required. Experienced service writers must be proficient in all key areas of writing service and customer service.
 
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedules service appointments; obtains customer and vehicle data prior to arrival when possible
• Greets customers promptly in a polite and friendly manner, conducts telephone transactions
• Writes up customers' vehicle problems accurately and clearly on the repair order.
• Test drives the vehicle with customer as needed to confirm the problem.
• Refers to service history, inspect vehicle, and recommends additional need service.
• Obtains customer signature on repair order; provides customer with a copy.
• Notifies dispatcher of incoming work.
• Checks on progress of repair throughout the day; contacts customers regarding any changes in the estimated or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
• Ensures that vehicles are parked in assigned areas and makes sure all vehicles are locked and keys are marked and securely stored.
• Implements a quality control process to eliminate comebacks.
• Handles telephone inquiries regarding appointments and work in progress.
• Documents all work performed.
• Communicates with Supervisor if additional work is needed.
• Complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials; reports any deviations to management immediately.
• Understands the terminology of the automobile business and keep abreast of technology changes.
• Follows all attendance and punctuality standards with adherences to timekeeping standards.
• Follows the Company Code of Business Ethics and Conduct.
• Understands and follows all work rules and procedures and follows lawful directions from Supervisors.
• Upholds the company's non-disclosure and confidentiality policies and agreements.
• Maintains a professional appearance and neat and orderly work area in accordance with company policy.
• Attends pertinent training on request.
• Attends company meetings as required.

 
Pay:
$3,000.00 - $6,000.00 per month
 
Supplemental Pay:

• Bonus pay
• Signing bonus

Experience:

• Sales: 1 year (Preferred)
• Automotive: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Authorized to work in the USA
• Valid driver's license.
• Ability to work as a team and/or independently
•  

Job Type:
Full-time
 
Benefits:

• 401(k)
• Dental Insurance
• Employee Discount
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

Location:
Fruitland, Idaho
 
Skills:

• Customer service
• Computer literacy
• Basic Auto Mechanic Knowledge
• Driving
• Data entry

Pay Frequency:
Twice monthly
 
Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability